CSES

Coaching Session Evaluation Scale

Coaching skills and effectiveness made visible and measurable.

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What's CSES?What is CSES?

CSES (Coaching Session Evaluation Scale) is a web-based system used by coaches worldwide to evaluate coaching programs.

FeaturesThree Features

Two-way evaluation between coach and client

Both the coach and the client respond to evaluation questions about the coaching sessions.Examining both results allows for verification of whether they share a common understanding, contributing to any necessary course-corrections for future sessions.

Feedback on the involvement of the coaches and the coaching process

CSES primarily consists of items pertaining to the involvement of coaches with the client as well as the processes of the coaching.By receiving feedback not only on the results but also on the involvement and stance of the coaches, it helps them to improve their coaching capabilities.

Global-standard evaluations

CSES provides platforms to coaches worldwide.The items pertaining to coach involvement are based on the core competencies stipulated by the ICF (International Coaching Federation), so they allow you to examine your coaching practices from a global standard.

Survey/Research on coaching

At COACH A, the providers of this service, we disclose the results of our surveys/analyses pertaining to "coaching", "leader development", and "organization development".

Coaching Research Institute >

In April 2025, a co-authored paper by Coach A and the University of Tsukuba was published in the Journal of Management Development. The paper introduces the updated version of the CSES and outlines its development process and validation results as an academic scale for evaluating coaching quality. Grounded in both the coach’s and the client’s perspectives, this scale places particular emphasis on the coach’s skills, attitudes, and approaches. If you are interested in using the CSES published in the paper for academic or research purposes, please contact us. All copyrights and related intellectual property rights pertaining to the CSES are owned by Coach A Co., Ltd.